Program Manager

With guidance from the CEO or director, and some independent judgment,  the Program Manager coordinates and supervises all aspects of  a program which  includes operations and patient care provided by the program, in accordance with current applicable federal, state, and local standards, regulations, and guidelines to assure that the highest degree of quality care is rendered at all times.  In addition, the Program Manager:

- Requires effective supervisory skills along with good communication skills for interdepartmental relationships. 
- Staffs and schedules to provide adequate coverage for patient services provided by the program
- Communicates the program in the hospital meetings
- Assists with the preparation and monitoring of financial and budgeting concerns for the program
- Maintains open and on-going communication with the hospital departments to ensure patient, staff, and business needs are met.

The Program Manager assists in creating an environment and culture that enables the hospital to fulfill its mission by meeting or exceeding its goals, conveying the hospital mission to all staff, holding staff accountable for performance, motivating staff to improve performance and being responsible for the operation of the department, measurement, assessment and continuous improvement of the department's performance. This position will support cultural diversity by ensuring that the delivery of quality, equitable and culturally competent patient-centered care is provided; promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity; and ensuring that cultural diversity and sensitivity training is part of new employee orientation on an on-going basis to meet the needs of the patient population served in the hospital.

Job Code:100110

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