Online Store Specialist

Join on the heart-warming journey with a team that is a top leader in the rehabilitation industry

Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass Health difference as soon as you join. We collaborate and provide high-quality, compassionate, individualized care for our patients, allowing us time to get to know them and help them achieve their goals during their rehabilitation journey.

Position Purpose:

The Online Store Specialist is responsible for maintaining the Marketing Services e-commerce stores. This position helps provide site visitors with interactive, satisfying experiences, applying industry standards and best practices to ensure that digital campaigns are cost-effective and return positive results. This position requires a keen artistic eye, technical savvy, and attention to detail. The Online Store Specialist contributes to the meeting of department production and quality, profitability, and customer satisfaction goals to guarantee satisfaction and value for customers; contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth, and maintain personal productivity and quality standards that make possible attractive financial returns so that the company can continue to provide excellent service to customers and career growth for staff.

Responsibilities & Tasks:

• Ensures all stores content is up-to-date and available to customers on a continual basis.
• Ensures sites and products are in compliance with Marketing Services and company brand standards.
• Collaborates with marketing services team to establish an editorial calendar and ensure timely publication.
• Coordinates projects and outsources contributors, ensuring adherence to Marketing Services guidelines/workflows.
• Gathers and acts on user feedback from key audience groups to optimize the customer experience.
• Gathers and researches information that enhances the value of the site.
• Works with ITG and vendors to resolve technical issues.
• Works cooperatively with key team members, clients, and vendors.

*This is not remote position sit in the Vestavia/ Birmingham, AL area

Qualifications

License or Certification

• NONE

Minimum Qualifications:

• High school diploma or equivalent work experience.
• 3-5 years of experience working with content and production websites

Machines, Equipment Used:

• Advanced Adobe Creative Suite.
• Mac or PC and software applications such as InDesign, Acrobat, Illustrator, PowerPoint, and Photoshop.
• Knowledge of PDF and postscript files and PDF plug-ins.
• General office equipment such as computer/laptop, telephone, copy/fax machine, calculator, scanner, etc.
• Microsoft Office software, to include Outlook, Word, and Excel.

A little about us

We're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've been named one of the "World's Most Admired Companies" and a Fortune 100 Best Companies to Work For® Award, among others, which is pretty amazing.

Our benefits start day one

• Affordable medical, dental and vision plans for full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuing education opportunities.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A community of people who love what they do. Yes, we see that as a benefit.